Our Commitments

Money-back guarantee

No stress with Somfy Protect! If you are not satisfied with an item, you can return it to us within 30 days in its original condition (packaging, accessories, instructions, etc.), along with a copy of the invoice, for an exchange or refund.

Simply contact our Customer Service by mentioning your order number and why you want to return your product(s). Your money will be refunded within 30 days after we receive your package, up to the purchase price of the order (including tax), excluding shipping costs.

Secure Payment

To protect your data, including your banking information, we use SSL (Secure Socket Layer) encryption to encrypt all your personal data as it is entered and submitted to the bank.
The banking information you provide is encrypted directly on your own computer and is never passed unencrypted over the Internet. Somfy never sees or stores your card number.